Question 1

How do I pay for my order?

Accepted Answer

We currently accept KBZ Pay, Bank Transfers (KBZ, CB, AYA), and Cash on Delivery (COD) for certain orders. For KBZ Pay and Bank Transfers, you will need to upload a screenshot of your payment receipt in the order success page for manual verification.

Question 2

How long does delivery take?

Accepted Answer

We aim for same-day or next-day delivery within Yangon for all orders placed before 2:00 PM. Our delivery team will contact you once your payment is verified and your order is out for delivery.

Question 3

What is the difference between Retail and Wholesale?

Accepted Answer

Retail prices apply to small quantity orders. Wholesale pricing is available when you meet the minimum wholesale quantity for a specific product. You can toggle between Retail and Wholesale modes on product pages to see the pricing tiers.

Question 4

Can I track my order status?

Accepted Answer

Yes, once you are logged in, you can view your order history and current status in your account dashboard. You will see when your payment is verified and when your order is out for delivery.

Question 5

Where do you deliver?

Accepted Answer

Currently, we focus on delivery within Yangon. We are working on expanding our reach to other major cities in Myanmar soon.

Frequently Asked Questions

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